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Visto
http://www.visto.com
Visto is the leading provider of mobile messaging solutions to mobile
operators for the broadest set of mobile device platforms.
The purpose of the project to provide a secure, robust and efficient Credit Card Processing
and Billing system for Visto’s WIB Mobile Access Platform. Infoscaler developed
the new application on existing components of the MessageXpress site that we had
earlier developed for Visto. The application consists of a scalable and secure
architecture, a user-friendly e-commerce site including trial signup, a site administration
interface, a CSR interface, a recurring billing system and a reporting interface.
The E-commerce Site provides an efficient and secure online channel for customers to obtain
relevant service/subscription information, signup for a trial account, create a new WIB
account and purchase/update service subscriptions. Customers are also able to make changes
to their billing information on file and view past transactions.
The site administration system consists of a service/site management interface with which
Visto staff is able to add/modify services, subscriptions and taxes.
The Customer Support Representative interface allows Visto CSRs to view any customer’s
billing information, status and transaction history. It also allows them to update a
customer’s credit card information on file and make notes
about the customer’s account.
The recurring billing system is an application that runs every
night and will send out emails to customers whose trial subscription is expiring and to
customers who are up for renewal. The system automatically charges credit cards for those
customers who choose the auto-renewal option.
The reporting interface will allow Visto staff to view and print reports on customers,
transactions, service revenue and failed transactions.
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